FAQ
Answers for a calm, confident checkout
Everything shoppers ask most, in one placefrom fit to shippingso you can choose your pieces with ease.
How does the fit run across your loungewear?
Most styles are intentionally relaxed. If you prefer a closer fit, choose your usual size in fitted pieces and size down once in oversized cuts.
How do I pick the right size?
Use the size guide on each product page for garment measurements. If you're between sizes, we usually recommend sizing up for lounge comfort.
What do the fabrics feel like?
We focus on soft, breathable knits with gentle stretch. Product pages call out hand-feel details like brushed, lightweight, or cozy midweight so expectations are clear.
How should I wash and care for my pieces?
For best softness, wash cold on gentle and lay flat or tumble dry low. Always check the care label on your item for the most accurate instructions.
When will my order ship?
Most orders leave our studio within 13 business days. Delivery speed depends on the shipping option selected at checkout and your destination.
What is your return policy?
Unworn items in original condition can be returned within the policy window listed on Shipping & Returns. Once received, refunds are issued to your original payment method.
Is checkout secure and what payment methods do you accept?
Yescheckout is encrypted for secure payment processing. Available payment methods are shown clearly at checkout before you place your order.
How do I track order updates?
Youll receive email updates when your order is confirmed, shipped, and in transit. If you created an account, you can also review order status there.
How can I reach support if I still need help?
Our team is happy to help with sizing, order questions, or recommendations. Reach out through our Contact page and well respond as quickly as possible.